Leverage our proven CRM testing methodology based on years of real world CRM testing experience.

Tesnet Group’s REST ASSURED! CRM™ solution is based upon our proprietary methodology, which delivers consistently remarkable results. Our proven methodology is based on years of real world experience in complicated CRM testing projects, and it’s a comprehensive formula that allows you to experience high quality software, shortened implementation time and minimal risks.

REST ASSURED! CRM™ Methodology

The testing that assures you of flawless performance from your CRM application is classified into two groups:

Different levels of CRM application testing, from unit tests to system tests   Different types of CRM application testing, from functional, load and performance to regression testing.

Different levels of CRM application testing include:

Unit tests, where we test your CRM application modifications. During the unit test stage, we design and run functional, integration and conversion tests.   Integration tests, which examine business processes within your CRM application. During the integration test stage, we design and run functional tests to ascertain whether data flows correctly between the various “stations” within the process, and where we assure you that your business process functions as you require.   System tests, where we design and run load and performance tests, which assure you that your application functions as required under anticipated user and transaction loads, as well as data security tests, which ensure your data remain safe.

Different types of CRM application testing include:

Functional Tests, which represent the main tests throughout your CRM testing project. Functional tests assure performance of your CRM application functionality against project documentation. During the functional testing phase, we focus on the adaptations and customizations that were made to your application.   Data Conversion Tests ensure a smooth transformation of data from legacy systems to the CRM system.   Load & Performance Tests are designed to examine the system’s functionality under various user loads within your new technological environment, and support your system’s operation within a production environment.   Regression Tests assure you that modifications haven’t caused systemic functional regression. We perform such tests by repeatedly running functional, load and performance tests.

Integrative CRM Testing Automation

Automated testing tools are an integral component of our REST ASSURED! CRM™ Methodology. Tesnet Group uses leading automated testing tools, and augments them with our proprietary SMART Functions™; an elaborate set of utilities that allow us to maximize the power of market-ready tools, and accelerate the testing process while increasing effectiveness. By combining automated testing tools with Tesnet Group’s SMART Functions™, you’ll enjoy shorter implementation time and increased test coverage, and significantly cut human resource use. Still wish to learn more? Please contact us and get our methodology white paper sent to you by email.

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