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| Can you rely on
your CRM application’s performance? |
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Analysis of CRM implementation
successes and failures reveals that the quality of testing during
a project plays a major role in the overall success of complicated
CRM initiatives. Comprehensive testing, conducted by a professional
and independent body, is a critical component in the success
of your CRM project.
REST ASSURED! CRM™ is a complete solution specifically
developed for testing CRM applications, and gives you assurance
that your mission-critical CRM application will perform flawlessly
at any given time. |
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| Why is testing a crucial step
in implementing your CRM application? |
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| Several important characteristics
of CRM applications directly call for quality testing: |
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Your CRM application is a mission-critical
component, which directly manages your organization’s
sales, marketing and customer service functions. |
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When you’re dealing with
your organization’s most crucial assets, errors
cannot be tolerated. |
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CRM initiatives mean software modifications
and customizations, and numerous interfaces with other
operational systems. |
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Because CRM applications entail cross-company
business processes, one malfunction will result in cross-corporate
damage. |
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CRM applications typically require a variety
of access sources (Internet, wireless, etc.) |
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CRM applications manipulate sensitive data
that you don’t want compromised. |
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| Tesnet Group Brings You A Comprehensive
CRM Application Testing Solution |
| Tesnet Group’s comprehensive
testing solution gives you Peace of Mind. You can be certain
that your application will work flawlessly and promptly, and
your organization will realize the full potential of your CRM
application. |
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| We perform these specific
tests on different test levels, including unit, integration
and system: |
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Functional Tests are the main
tests we perform throughout your CRM testing project.
Functional tests include testing the application’s
functionality against project documentation. Also, during
this phase, we focus on adaptations and customizations
that were made to your application. |
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Data Conversion Tests ensure
a smooth transformation of data from legacy systems to
the CRM system. |
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Load & Performance Tests allow us to
examine the system’s functionality under various
user loads within the new technological environment, while
monitoring the system’s support operations within
a production environment. |
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Regression Tests ensure that there has
been no regression in your system’s functioning
due to modifications. We perform regression tests by repeatedly
running functional, load and performance tests. |
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| Leverage Our Proven Methodology
Based on Real World CRM Experience |
| Tesnet Group’s REST ASSURED!
CRM™ solution is based upon our proprietary methodology
that ensures consistently remarkable results. Our proven methodology
is based on years of real world experience in complicated CRM
testing projects. It’s a comprehensive formula that lets
you minimize risks while giving you high quality software and
a greatly reduced implementation time |
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| Integrative Testing Automation |
Automated testing tools are an
integral component of the REST ASSURED! CRM™ Methodology.
Tesnet Group uses today’s leading automated testing tools,
and augments them with our proprietary SMART Functions™,
an elaborate set of utilities and add-ons.
By combining automated testing tools with Tesnet Group’s
SMART Functions™, you’ll get the most out of market-ready
tools, an accelerated testing process, shorter implementation
time and increased test coverage, and you’ll cut human
resource costs dramatically. |
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| A Professional CRM Testing Team
for CRM Quality Assurance |
Tesnet Group’s CRM team is
comprised of the best quality assurance and testing professionals
available. We only recruit the most motivated, experienced and
talented people who accept nothing less than your peace of mind,
and we train them rigorously and continuously. Also, our team
has an intimate knowledge of numerous applications and across
multiple industries, ensuring the delivery of high quality solutions.
To learn more about the benefits and advantages of Tesnet Group’s
REST ASSURED! CRM™, please visit the solution’s
Benefits & Advantages page. |
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